Privacy Policy

Effective Date: 01.01.2025 - 31.12.2025


Vibranium Machinery Trading LLC (“Vibranium”, “we”, “our”, “us”) respects your privacy and is committed to protecting personal information that you may provide when visiting our website www.vibranium.ae, contacting us, or using our services.

1. Information We Collect

We may collect the following categories of data:

  • Contact information: name, company name, phone number, email address, and mailing address.
  • Business details: equipment requests, order details, invoices, and payment data (handled via secure payment providers).
  • Website data: IP address, browser type, device type, location (city/country), and pages visited (via cookies/analytics).
  • Communications: messages sent through our forms, WhatsApp, email, or phone.
Woman with headset smiles directly at the camera in an office setting.
Two men shake hands in an office, holding a clipboard labeled

2. How We Use Your Information

We use collected data to:

  • Process equipment inquiries, quotations, purchases, and rental agreements
  • Provide customer service and technical support
  • Send invoices, confirmations, and service updates
  • Improve website performance and user experience
  • Comply with legal, accounting, and tax requirements
  • Send marketing updates about our equipment (only with your consent)

3. Legal Basis for Processing

Depending on your location (including the UAE, EU, or other jurisdictions), data is processed based on:

  • Contractual necessity (to fulfil your order or rental agreement)
  • Legal obligations (tax and accounting laws)
  • Legitimate interests (service improvement, business analytics)
  • Consent (for marketing emails or optional communications)
Two men in suits shaking hands, smiling, white background.
Man in work uniform operating a yellow forklift inside a warehouse.

4. Sharing and Disclosure

We do not sell personal data.
We may share limited data with:

  • Payment processors and banks (for secure transactions)
  • Logistics companies (for equipment delivery)
  • IT and hosting providers (to operate and secure the website)
  • Legal or government authorities if required by law.

All partners are bound by confidentiality and data-protection agreements.

5. International Data Transfers

Data may be processed on servers located in the UAE or other jurisdictions where our service providers operate. We implement industry-standard safeguards to protect your information during such transfers.


6. Data Retention

We keep personal data only as long as necessary to fulfil the purposes described above or as required by law (e.g., tax and accounting rules). After that, data is securely deleted or anonymized.


7. Your Rights

Depending on applicable laws, you may:

  • Access, correct, or update your personal data
  • Request deletion of your personal data
  • Object to certain types of processing (such as marketing)
  • Withdraw consent at any time (for marketing communications)
  • To exercise these rights, contact us at contact@vibranium.ae


8. Cookies and Tracking

Our site uses cookies and similar technologies to improve performance and analyze traffic. You can manage or disable cookies through your browser settings. Essential cookies are required for basic site functionality.


9. Data Security

We apply technical and organizational measures to protect your data against unauthorized access, loss, misuse, or alteration, including HTTPS encryption, access controls, and secure backups.


10. Third-Party Links

Our website may contain links to third-party services (e.g., payment providers, social media). We are not responsible for their privacy practices and encourage you to review their privacy policies.


11. Updates to this Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our business operations. Updated versions will be published on this page with a new effective date.


12. Contact Us

For questions about this Privacy Policy or our data practices, please contact:

  • Vibranium Machinery Trading LLC
  • Warehouse 28, Aladdin Container Compound, 10 San'a Rd, Ras Al Khor Industrial Area 1, Dubai, UAE.
  • Email: contact@vibranium.ae
  • Phone: +971 (52) 771-74-42