Warranty coverage that safeguards your investment
Comprehensive Protection for Every Machine
Every Lonking machine supplied by Vibranium Machinery Trading LLC comes with full manufacturer-backed warranty coverage for 12 months or 2,000 operating hours (whichever comes first).
- Full Coverage: Protects major components—engine, transmission, hydraulics, and key structural parts—against manufacturing defects.
- Authorized Service & Genuine Parts: All warranty repairs are handled by our certified service team using only original Lonking parts to maintain performance and safety.
- Fast Response: Our mobile service units provide on-site diagnostics and repair, minimizing downtime and keeping your projects on schedule.
- Extended Protection Options: Flexible maintenance contracts and extended warranty packages are available for added peace of mind.
With Vibranium Machinery, your investment is protected from day one, ensuring reliability, durability, and maximum uptime across every project.
Warranty Coverage That Protects Your Investment
Our warranty protects critical components—including engines, transmissions, hydraulic systems, and electrical parts—ensuring every machine operates reliably. Each unit undergoes a full inspection and testing before delivery to meet manufacturer standards.
Coverage includes repair or replacement of defective parts under normal operating conditions. Wear-and-tear items and damage from misuse or accidents are not included. Our dedicated support team is ready to assist with any warranty inquiries or service needs promptly.
Detailed Warranty Coverage for All Equipment
Warranty Coverage Tailored to Your Equipment Needs
Every machine purchased or rented from Vibranium Machinery Trading LLC comes with a standard 12-month manufacturer warranty covering key systems such as engines, hydraulics, and electrical components.
For added peace of mind, optional extended warranties of up to 24 months are available for selected equipment types, including heavy excavators and electric forklifts. These extensions provide additional protection, minimize downtime, and ensure your investment remains secure throughout your project timeline.
Warranty Periods and Extension Options
Warranty Claim Process
Steps to submit your warranty claim smoothly
Step 1: Gather Documentation
Prepare your purchase or rental agreement, warranty card, and machine details, including the serial number. Having these documents ready ensures a faster claim review.
Step 2: Contact Support
Reach out to our warranty team via phone or email. Provide your documentation along with a clear description of the issue so our specialists can quickly evaluate the claim.
Step 3: Follow Repair Instructions
Coordinate with our technicians for inspection and repair. Our experts will guide you through every step to ensure the problem is resolved efficiently and your equipment is back in operation with minimal downtime.
Warranty Coverage FAQs
Understand the key details of our warranty policy to protect your investment in Vibranium Machinery equipment. We cover essential components and provide clear guidelines to ensure your peace of mind.
What equipment is covered under the warranty?
All heavy machinery purchased or rented from Vibranium Machinery is covered, including wheel loaders, excavators (crawler and wheeled), backhoe loaders, forklifts (diesel and electric), skid steers, and road rollers. Every unit is inspected before delivery to meet factory standards.
Which parts and conditions are included in the warranty?
The warranty protects critical components such as engines, transmissions, hydraulic systems, and electrical parts. Coverage applies under normal operating conditions. Wear items (tires, filters, brake pads) and damage from misuse or accidents are excluded.
How long does the warranty last?
Each machine includes a 12-month or 2,000 operating-hour manufacturer warranty—whichever comes first. For selected equipment (e.g., heavy excavators or electric forklifts) optional extensions up to 24 months are available for added protection.
How do I file a warranty claim?
Follow three simple steps:
Gather Documentation – Prepare your purchase or rental contract, warranty card, and machine serial number.
Contact Support – Notify our warranty team via phone or email with the details and description of the issue.
Follow Repair Instructions – Coordinate with our technicians for inspection and repair until the claim is resolved.
What do customers say about our warranty service?
Clients value our fast response times, professional support, and reliable repairs. Many highlight how warranty coverage and expert technicians helped keep their projects on schedule with minimal downtime.
Need Assistance?
Our team is ready to answer any questions about warranty coverage or claims. Reach out to ensure your equipment remains protected throughout your project.
Understanding Your Equipment Warranty
Our warranty protects your investment with clear terms on parts and labor for all machinery. Reach out anytime for support or questions about your coverage.
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